For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Display brightness control software for windows 7 update#Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Resolution Hotfix informationĪ supported hotfix is available from Microsoft. This issue occurs because of a specific race condition in the power service. Note To view the brightness settings for the display, open the Power Options item in Control Panel, click Change plan settings for the current power plan, click Change advanced power settings, expand Display, and then expand Display brightness. However, this issue does not occur if you restart the computer while it is running on AC power. In this scenario, the brightness setting for the "Plugged in" profile is unexpectedly changed to the brightness setting of the "On battery" profile. You view the brightness settings for the display. You restart the computer while the computer is running on battery power. You set different brightness levels for the "On battery" and the "Plugged in" profiles in the power plan. You configure the brightness settings for the display in the active power plan. Display brightness control software for windows 7 portable#You have a portable computer that is running Windows 7. Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional Windows 7 Starter Windows 7 Ultimate Plus.
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